This policy covers the biofilz.com website, operated by Directory.com.au Pty Ltd (ABN 68 090 816 461) ("we", "us"). We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
The BioFilz app has its own privacy policy. Health information you record inside the app is governed by the policy at aieio.au/bio/privacy, not this page. This page covers only the marketing website you are reading now.
What this website collects
The only personal information this website collects is what you choose to send through the contact form: your name, your email address and your message. This site does not use advertising trackers, analytics scripts or third-party cookies. Fonts and scripts are self-hosted.
How we use it
- To answer your question, which is the sole purpose of the contact form.
- To keep basic technical logs (such as IP addresses) for security and abuse prevention.
We do not sell, rent or share your personal information with third parties for their marketing, and we do not add you to any mailing list.
Storage and security
Form submissions are delivered to us by email and handled on servers we control. We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, including transport encryption (HTTPS) on this site.
Access, correction and removal
You may ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. Use the contact form on the home page and we will action your request promptly.
Complaints
If you believe we have mishandled your personal information, contact us via the form on the home page first and we will work to resolve it. You may also complain to the Office of the Australian Information Commissioner (oaic.gov.au).
Changes to this policy
We may update this policy from time to time. The version published on this page is the current one.
Last updated: 2 September 2026.